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135 135
DIY Trade Industry

Keeping it Contact Free
at Kennards Hire 

As Australians continue to work together and we look towards a new normal, one thing hasn’t changed – and that’s how much the team at Kennards Hire values our customers.

To provide you with the same service and product range you can count on, we’ve introduced a number of really simple measures across our network to help keep you safe and make your job easy:

  • Our contactless in-branch and delivery service helps limit physical contact between our teams and customers.
  • Using 'click & collect' or 'phone & collect' helps to save you time when you need to get things moving on that urgent job.
  • Social distancing is still one of the best ways to keep yourself healthy, so stand on the ‘yellow cross’ and follow all guidance from our team members.
  • While wearing gloves, we'll take care of everything - including starting, loading, or placing equipment in your vehicle.
  • All equipment is individually cleaned and disinfected between every hire for your safety.
  • Where required, we are collecting contact details for contact tracing should we be required to assist health authorities in the event of a positive COVID-19 case.
  • All our branches have a registered COVIDSafe plan and we continue to follow all government guidelines as they apply to our business, our customers and the communities we work and live in.
  • If your equipment is being delivered to site, our driver will drop it at a pre-determined spot at your designated location. Call once you have completed your job and we’ll confirm the pick-up location.
  • Our Victorian customers are asked to remain in their vehicle when in branch. We’ll come to you.
  • As mandated by government authorities, our Victorian team members are wearing masks and we ask our customers to do the same.
  • For your safety, please make sure you listen to any instructions or guidance from our team members.

If you have any questions, please call us on 135 135, or email us at info@kennards.com.au

CUSTOMER SERVICE CENTRE

Call 135 135 to speak to a customer service representative.
info@kennards.com.au

ACCOUNTS RECEIVABLE ENQUIRIES

1300 786 808
(Mon-Fri 8:30am-5pm EST)

ar@kennards.com.au

GROUP SUPPORT OFFICE

info@kennards.com.au

(02) 8805 6100

LOCKED BAG 2022 
SEVEN HILLS NSW 2147
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