Rates and Payment

This basically means we charge for the length of time the equipment is out, not the time it is used. It's important to remember that rates are self-selecting, so if your hire duration needs to change you'll receive the appropriate rate. Easy, right? Eg: 

• A four hour rate is the same as a half day rate. It is four trading hours from the start of the hire. A day rate is 24 hours from the start of the hire.
• A week rate is seven days from the start of the hire, any additional days are charged at 20 per cent of the week rate.

Note: We’ll always give you the 'best' hiring rate. That means, if the weekly rate turns out to be cheaper than the hire duration multiplied by the day rate, the week rate applies.

We also have a basic damage waiver included in the hire charge of the hired equipment. If you’re interested in finding out more, you can read our 'What is a waiver?' FAQ below, or view our Hire Contract Conditions.

The first 100km's travelled per day are included. An additional rate, outlined in the table below, will be charged for all excess kilometres travelled. Toll fees are not included and will be charged at the end of the hire. One way hire is not available for vehicles and trailers.

Your applicable rate is the rate that applies to your hire based on the duration entered. Whether that's four hours, a day or a week the applicable rate is always displayed. See “What do you mean by hiring rates?” above for information on the types of rates available.

A Waiver works to reduce to excess payable if the product you hire is lost stolen or damaged beyond repair while you have it. It is not insurance, it is a reduction in the excess. When you take our equipment you are responsible for it and if it's damaged or stolen during this time, then you'll need to pay for the repairs or replacement. We have several different Waivers depending on what equipment or vehicle you want to hire from us. Each branch has an explanation of the Waivers on the wall behind or close to the counter and in the Hire Contract Conditions.

Basic Damage Waiver - This is included as part of your hire rates and is an agreement by Kennards Hire that the Customer's liability for damage to the equipment can be limited in some circumstances only, to an amount called the Damage Waiver Excess. The Damage Waiver Excess is the actual recovery and repair cost of the equipment, or 20% of the current replacement cost of the equipment as reasonably determined by Kennards using suppliers list prices, whichever is the lesser amount.

Vehicle Waiver Plus – This is not included automatically and is available as an optional extra on most vehicles we hire. It is a daily payment and simply reduces the excess you would have to pay if the vehicle is lost stolen or damaged beyond repair. This Waiver is not available for P plate drivers, for these drivers the full excess payment is required if the vehicle is lost, stolen or damaged beyond repair. So for example say you hire a 1 tonne Ute for 1 day, on top of the hire charge you can pay $35 per day to limit the excess to $1,000.

Equipment Waiver Plus – It works the same way Vehicle Waiver Plus works, a daily or weekly payment that simply reduces the excess you would have to pay if the equipment is lost, stolen or damaged beyond repair. This is not included automatically and is optional for most medium or large equipment you hire from Kennards Hire.

Optional Equipment Waiver Plus Medium eligibility:

• Aerator
• Air Compressor
• Barrow Hoist
• Cablepull Jinker
• Cablepull Winch
• Camera
• Chainblock
• Chipper
• Concrete Crusher
• Concrete Grinder
• Concrete Shaver
• Dumper
• Dust Collector
• Excavator
• Floor Scraper
• Forklift
• Fuel Tank
• Generator
• Glass Lifter
• Ground Penetrating Radar
• Hydraulic Pipe Saw
• Light Tower
• Load Bank
• Manlift
• Message Board LED
• Mini Loader
• Mixer Pump
• Mobile Hydraulic Platform
• Plate Compactor
• Polyplaner
• Pump
• Ride on Mower
• Roller
• Scissorlift
• Scrubber
• Sediment Tank
• Shotblaster
• Skid Steer
• Spreader Beam
• Stump Grinder
• Sweeper
• Tractor
• Underground Borer

 

Optional Equipment Waiver Plus Large eligibility:

• Air Compressor
• Boom Lift
• Chainblock
• Crane Mini Crawler
• Excavator
• Floor Scraper
• Generator
• Glass Lifter
• Load Bank
• Loader Backhoe
• Mini Loader
• Mobile Hydraulic Platform
• Pump
• Pump Concrete
• Roller
• Scissorlift
• Screed Mixer Pump
• Scrubber
• Scrubber Sweeper
• Skid Steer Loader Tracked
• Spreader Beam
• Sweeper
• Telehandler
• Tractor
• Vacuum Excavator
• Winch

 

Please refer to Hire Contract Conditions for full details.

We think Pay If Used is a great way to keep your costs down. It’s usually applied to consumables, as we only charge you for what you actually end up using. For example, if you take 10 sheets of sandpaper but only end up using five, you can return the remainder and will only be charged for five. You’re not paying for what you’re not using.

Your card details are stored at the bank level, and the secure bank software is integrated with our system to ensure we are PCI compliant. This means the only information we hold is a ‘token’, meaningless without the secure connection to the bank where your details are safely stored.

We want to make sure you’ve got peace of mind when hiring our equipment!

When you have an active hire we need to have a credit card as a security for the booking. If you'd like to change cards, you can contact your branch otherwise, to remove your card details all equipment needs to be returned and then the card can be removed.

We accept cash (in store only), credit and debit cards (MasterCard, VISA, AMEX). You pay us as you reserve your equipment, this acts as a deposit and makes it easier when you return our equipment.

Account customers use our invoice system, based on your payment terms. These are available on your credit application.

We calculate this depending on the duration of your hire and how you’re paying.

For payment by credit card, if you’ve got a hire greater than two weeks, we require a deposit equaling the two week hire amount. For hires less than two weeks, we require the total hire amount upfront as a deposit.

The amount payable at the end of your hire could vary from your deposit depending on a number of factors (such as duration, fuel and consumables used). At the completion of your hire the deposit will be applied to the final hire charge and we could require an additional payment or will refund you the difference if you’ve been overcharged.

Our long-term hires are invoiced every two weeks, at which point you’ll need to pay an additional payment to cover the next period of the hire.

Apply for a Kennards Hire credit account here.