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135 135
DIY Trade Industry

Keeping it Contact Free
at Kennards Hire 

Kennards Hire is, and always will be, committed to keeping our customers, people and communities safe during challenging times.

To help make your job easy and safe, here’s what we are doing to help.


New South Wales

Our contactless service is in place across all our operations - including when picking up or delivering to your job site.  Find out more below.


ACT

Our contactless service is in place across all our operations - including when picking up or delivering to your job site.  Find out more below.


Victoria
  • Our branches are still open and following current government advice.
  • If your work site has shut down due to the current restrictions, contact your hiring branch to let us know. Wherever possible, you can most likely keep our equipment your on-site and we will stand down the hire. Make sure you’ve organised for it to be securely stored and notify your local branch. T&Cs apply.
  • Our contactless service is in place across all our operations - including when picking up or delivering to your job site.
  • If you need to have equipment off-hired and collected, contact your hiring branch and we’ll organise contactless pick up for you.

South Australia

Our contactless service is in place across all our operations - including when picking up or delivering to your job site.  Find out more below.

 

Western Australia

Our contactless service is in place across all our operations - including when picking up or delivering to your job site.  Find out more below.


Northern Territory

Our contactless service is in place across all our operations - including when picking up or delivering to your job site.  Find out more below.


Queensland

Our contactless service is in place across all our operations - including when picking up or delivering to your job site.  Find out more below.


Click & Collect and Contactless Service

To provide you with the same service and product range you can count on, the simple click & collect and contactless measures we introduced last year are being reinforced across our network to help keep you safe and make your job easy:

  • Using 'click & collect' or 'phone & collect' helps to save you time when you need to get things moving on that urgent job.
  • Our contactless in-branch and delivery service helps limit physical contact between our teams and customers.
  • Social distancing is still one of the best ways to keep yourself healthy, so if you have to come into a branch, maintain social distancing and follow all guidance from our team members.
  • If you are able to wear a facemask, please do so.
  • If you are required to check in using Government QR codes, please be prepared to show us confirmation.
  • While wearing gloves, we'll take care of everything - including starting, loading, or placing equipment in your vehicle.
  • All equipment is individually cleaned and disinfected between every hire for your safety.
  • If your equipment is being delivered to site, our driver will drop it at a pre-determined spot at your designated location. Call once you have completed your job and we’ll confirm the pick-up location.
  • All our branches have a registered COVIDSafe plan and we continue to follow all government guidelines as they apply to our business, our customers and the communities we work and live in.
  • As we continue to deliver the same great service you’ve come to expect from Kennards Hire, please show kindness and respect to our branch team members as they provide a COVD-19 safe environment for all our customers.
  • For your safety, please make sure you listen to any instructions or guidance from our team members.


If you have any questions, please call us on 135 135, or email us at 
info@kennards.com.au

 

CUSTOMER SERVICE CENTRE

Call 135 135 to speak to a customer service representative.
info@kennards.com.au

ACCOUNTS RECEIVABLE ENQUIRIES

1300 786 808
(Mon-Fri 8:30am-5pm EST)

ar@kennards.com.au

GROUP SUPPORT OFFICE

info@kennards.com.au

(02) 8805 6100

LOCKED BAG 2022 
SEVEN HILLS NSW 2147
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