b'CHAPTER 07BUILDING THE CULTURE | 93Left The Kennards team with theBelow (Left to right) Andy, Cam, AWARDSGreat Place to Work Award, 2018.and Zach Kennard, FBA chair Steve Samson, Prue and Angus Kennard, and Peter Lancken with the FBA award, 2014. The best thing about working in a family business is the family. The toughest thing about it is also the family.Pretty much everyone interviewed for this book (including the family)In our business, a first-time customer When you join a company and you hear comes for the equipment, but they returnabout their values and what they stand for the people.for, often it doesnt mean much. But Andy absolutely lives what he preaches.hi, general manager of Manelle MerDarrin Payne, family office marketing and customer experience manager'